FirmGated Terms of Service

Last updated: May 17, 2026

1. Service Scope

FirmGated is an Administrative Data Organizer and Local Workspace Workflow Automation Tool. It receives user-configured strategy events, records administrative trade workflow data, and coordinates user-authorized routing instructions for connected broker or Prop Firm Accounts. FirmGated is not a broker, exchange, clearing firm, custodian, or investment adviser.

2. User Responsibility

• You are responsible for the strategies, alert logic, and payloads you configure.
• You are responsible for checking that your connected broker accounts, Prop Firm Accounts, and subscriptions are set up correctly before going live with real money.
• You are responsible for complying with the terms, controls, and risk limits of your broker, exchange, and Prop Firm Account provider.

3. No Investment Advice

FirmGated does not provide investment advice, portfolio management, discretionary execution, or a recommendation to buy or sell any financial instrument. Any strategy logic or market view originates from the user or the upstream signal source chosen by the user.

4. Execution & Availability

FirmGated is designed to improve your automation, not to guarantee fills, prices, speed, broker uptime, or uninterrupted availability. Delays, rejections, slippage, partial fills, or missed trades can still happen due to your alerts, internet conditions, broker APIs, exchange conditions, account permissions, or outages outside our control.

5. Manual Approval & Authorized Auto-Route

FirmGated may let you choose between Manual Approval and Authorized Auto-Route. In Manual Approval, a webhook signal creates a pending trade that you must review before routing. In Authorized Auto-Route, you authorize eligible webhook signals to route according to your configured strategy settings, safeguards, and account permissions.

FirmGated may automatically shift a strategy into Manual Approval Mode when unusual activity, elevated request volume, connection instability, broker response errors, or account synchronization risk is detected. This safeguard is designed to preserve platform reliability, protect user workflows, and support orderly execution review.

You are responsible for confirming that your selected broker connection, automation settings, and prop firm participation align with the permissions applicable to your account. You acknowledge that broker connections, internet service, exchanges, Prop Firm Account systems, and market conditions can fail, delay, duplicate, reject, disconnect, misroute, or create unexpected orders or fills. Broker authorization and execution workflows are available only through approved access methods and user-authorized account connections.

6. Account Security

Keep your login credentials and broker credentials private. If you think your account, password, or broker connection has been compromised, contact FirmGated immediately at support@firmgated.com.

7. Suspension & Termination

FirmGated may suspend or terminate access where necessary to protect platform integrity, respond to abuse, manage security incidents, or address violations of these terms. FirmGated may also pause features during early access rollout or while resolving an incident.

8. Legal Framework

To the fullest extent permitted by applicable law, FirmGated disclaims liability for trading losses arising from strategy logic, market conditions, broker behavior, or third-party infrastructure outside FirmGated control. Any additional governing legal terms may be specified in a customer order form, commercial agreement, or other written contract executed with the applicable customer.